- I hate to be a kicker,
- I always long for peace,
- But the wheel that does the squeaking,
- Is the one that gets the grease.
- – Josh Billings, an American humorist in 1870, from his poem, “The Kicker”
- Mom always said “The squeaky wheels gets the grease” – and such I have found to be true, over and over again. There are many ways to squeak – be they phone calls, meetings, telling others, and writing about it. The latter, the written word, has always been my preferred method. With the inspiration of Paul Levy’s blog “Running A Hospital” adding projection to my words, this particular squeak of mine changed a large corporate system….and I’m actually pretty proud of it.
- Changing systems can inhibit someone in these times – especially when the state I live and work in is small and everyone seems to know each other. So the squeak needs to be respectful, properly placed, and done with a question mark and a wink of hope at its conclusion. Hope you enjoy reading, below, one such meandering, and a wonderful conclusion.
- Could not end this without a thank you to Paul and to “anonymous” at BCBS of RI – he or she has a pretty powerful squeaker to have taken ownership to do something positive about a situation its customers faced but they probably weren’t fully aware about. So – happy for my role as “secret shopper” and squeaky wheel…